Delivery times vary depending on your location and the shipping method selected at checkout. Typically, orders are processed and shipped within 1-3 business days, with delivery times ranging from 3-7 business days for standard shipping.
Placing an order is easy! Simply browse our website, select the products you'd like to purchase, and proceed to checkout.
Our customer support team is here to help! You can reach us by emailing hello@pause.ltd.
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on your location. Please refer to our Shipping Policy for more information on international shipping rates and delivery times.
We strive to process orders quickly, but we understand that plans may change. If you need to cancel or modify your order, please contact us as soon as possible.
Please see our Returns & Exchanges page for more information on our return policy. Simply select these options during the checkout process, and we'll take care of the rest.
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online or through our website.
Yes, protecting your personal information is our top priority. We use industry-standard encryption technology to ensure that your data is securely transmitted and stored.
We take the security of your credit card information seriously. All credit card transactions are processed through secure payment gateways that comply with strict security standards. Your credit card details are encrypted during transmission and are not stored on our servers. We respect your privacy and will never share your personal information with third parties without your consent. For more information, please refer to our Privacy Policy.
We use this information to communicate with you about your order, provide updates on promotions and special offers, and improve your overall shopping experience. Your information is kept confidential and will not be shared with any third parties.
We will investigate the issue promptly and take appropriate action to secure your account and prevent further unauthorized access.
We curate the best products and brands, and all products on Pause stand out due to their superior quality. We prioritise features such as quality ingredients, brand reputation, and real-world customer feedback from women like you.
Our product descriptions and customer reviews provide valuable information to help you make informed decisions about which products are best suited for your needs. Additionally, our experts are available to answer questions you may have and provide personalised recommendations based on your individual circumstances.